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Guarantee conditions - Roto Frank DST Vertriebs-GmbH

The Roto warranty

In the course of its life, a roof window has to withstand a lot: pelting rain, heavy snow, hammering hail. The scope of the Roto guarantee provides security in the event of damage. If something should break, a specialist will repair the damage with original spare parts - so you can sit back, relax and enjoy your home without any worries.

Our range of services

Each of our products¹ automatically comes with a two-year warranty. The guarantee can be extended to 5 years free of charge by simply registering online.²

¹ Roto roof windows and flashings, Roto equipment and electrical components for roof windows. For more information, see guarantee conditions.
² Excluded from this are spare parts - these are covered by a 2-year guarantee.

Would you like an extended warranty?

Simply fill out this form, enter the data on the product type plate and then trigger the free warranty extension. A confirmation email will then be sent for your personal file and the successful warranty extension is complete.

The data required for this can be found on our type plate. Where this is located is explained here.

Note: For further and detailed information on the warranty and registration process, please refer to the warranty conditions.

Register products for extended warranty

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Warranty conditions

The current and past warranty conditions can be viewed here.

The warranty conditions valid at the time of purchase apply; the proof of purchase must be checked for this. To report a warranty claim, you can contact Roto directly here from 01.03.2025.